Questions & Answers

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Below are some of the frequently asked questions by new and existing residents. Please contact us for more information, to schedule a showing, or if you have other questions about life at the Ashby Apartments.

  • 1. Where do residents park?

    Private gated parking is available for $100 covered & $50 uncovered. Guests may use side streets and nearby metered parking areas.

  • 2. What are your lease lengths?

    All units at The Ashby Apartments are rented on a 12-month lease.

  • 3. What is your pet policy?

    Dogs under 20 lbs and cats are allowed for an additional security deposit of $300.

  • 4. How do I apply for a lease?

    Please apply in person. Call the office at (213) 382-8010 to schedule a viewing and receive an application.

  • 5. How do I apply for a lease?

    Applications usually take 1-2 working days, however if a co-signer is deemed necessary or if an additional security deposit is required it may take more time.

  • 6. What are your office hours?

    M-F: 9:00 AM - 5:00 PM

  • 7. What is required for a deposit?

    Applications usually take 1-2 working days, however if a co-signer is deemed necessary or if an additional security deposit is required it may take more time.

  • 8. How do I get in the building?

    To get in the building for a viewing you will need to call the office. Once a lease is signed, keys to our three entrances will be given out.

  • 9. How do I move my furniture?

    There are two stairwells at each end of the building as well as an elevator.

  • 10. How do I make a maintenance request?

    The preferred method is by written request. You may use our online contact form. Be prepared to give your name, apartment number, phone number, and a detailed description of the problem.In case of an emergency you should call the office (213) 382-8010.

  • 11. How do I let guests in?

    Guests are let in through our front door intercom system using your local phone number.

  • 12. When is rent due/late?

    Your rent is due on the 1st and late after the 5th of each month.

  • 13. What if I am late with my rent?

    You will be assessed a late fee. Late fees are $50/month. Pay your rent online: www.innercircuit.com/login/new_account.asp
    Select 'Virtu Management Group'

  • 14. What if I have a maintenance emergency after office hours?

    Please leave a message on the office phone as they are checked regularly.

  • 15. What options do I have for telephone/cable/internet?

    You can get phone/internet from AT&T. Time Warner offers cable, phone and internet.

  • 16. What if I want to move to a larger/smaller apartment?

    Recently available units are on a first come first serve basis and you must have already met the current terms of your lease.

  • 17. When can I renew my lease?

    All leases default to a month to month basis when the terms of the lease are met.

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